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830 Powers Street, Winnipeg, MB, R2V 4E7| Phone: (204) 586-8061| Fax: (204) 589-2504
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Seven Oaks School Division
Community Begins Here
Frequently Asked Questions

Do you want to “opt-in” to receive SMS text messages?

Text “Y” to 978338 from each wireless device you wish to receive SMS text messages.

Did you forget to “opt-in”?

On May 21, 2019 everyone who has not opted-in will automatically receive a SMS text message inviting them to opt-in.

Why didn't I receive the "opt-in" message from SchoolMessenger on May 21, 2019?

  1. If you already opted-in from that mobile phone number you will not receive the reminder on May 21, 2019
  2. If we don't have your mobile number on file for your student then you would not have received the opt-in message - in this case you need to contact your school to update your contact information

What if I do not want to receive an SMS text message from the school or the school division?

  1. Don’t opt-in and don’t reply to the opt-in invitation message
  2. Text “STOP” to 978338 at any time
  3. Contact the school and ask them to add the number to the account’s phone number block list

How do I know if it worked?

After you text one of the key words to the short code the system will ALWAYS respond back with one of three messages:

  • Opt-in Response: You're registered 4 SchoolMessenger notifications. Reply STOP to cancel, HELP for help.
    Msg&data rates may apply. msg freq varies. schoolmessenger.com/txt
  • Opt-out Response: You're unsubscribed from SchoolMessenger. No more msgs will be sent. Reply Y to resubscribe, HELP for help. Msg&data rates may apply. schoolmessenger.com/txt
  • Help or Unknown Key Word Response: SchoolMessenger notification service: Reply Y to subscribe or STOP to cancel.
    Msg&data rates may apply. Msg freq varies. Visit schoolmessenger.com/txt for info
  • Any other response – or no response: indicates the recipient should contact their wireless device provider to have SMS messaging/premium content enabled

Will I be charged for the text messages that I receive from Communicate?

Wireless providers may charge for individual text messages, depending on the plan associated with the wireless device. Please consult your carrier if you are uncertain.

Do you have more questions or are you unsure if this worked?

Please visit our website at http://www.7oaks.org/SchoolMessenger.aspx

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